Mobile Banking Application: Mobilock Feature

To further secure your account from online and ATM fraud, amongst the list of existing features of the LANDBANK Mobile Banking App (MBA), we’ve added the Mobilock which allows you to instantly lock or unlock your ATM cards to protect it from unauthorized use.

You may opt to lock or unlock your ATM card by location, either Domestic or International, or both.

The Mobilock feature can be accessed through the following easy steps:

Steps

LANDBANK MBA Screens

1.  Log-in to LANDBANK Mobile Banking App.

 

 

 

 

2.  Click More then select Mobilock.

 

 

3.  On the list of your enrolled accounts with ATM card, select the Account you wish to lock or unlock.

 

 

4.  Toggle the button on either or both Domestic and/or International, then click Submit.

 

 


5.  Review and Confirm the transaction or click Back to amend details.

 

 

6.  Take note of the Transaction Reference Number.

Simultaneously, you will receive an e-mail notification.

 

 

The LANDBANK Mobile Banking App (MBA) is downloadable for free via the Google Play Store and Apple App Store. You may also contact our 24/7 Customer Care Hotline at (02) 405-7000 (Metro Manila) or 1-800-10-405-7000 (PLDT Domestic Toll Free Hotline), or send an e-mail to customercare@mail.landbank.com, for more details.

Note:  We may add or delete any content anytime, with or without prior notice.