LANDBANK VISA Credit Card

What should I do if I did not receive my monthly billing statement?

You may call our LANDBANK Phone Access hotline number (02) 405-7000, or PLDT domestic toll-free number 1-800-10-7000 to report non-receipt of your Billing Statement and also to get your latest statement balance.

You may also request for a copy of your Billing Statement through email at ccad@mail.landbank

Where can I request my monthly billing statement?

You may call our LANDBANK Phone Access hotline number (02) 405-7000, or PLDT domestic toll-free number 1-800-10-7000 to get your latest statement balance.

You may also request for a copy of your Billing Statement through email at ccad@mail.landbank.com.

How can I check my account balance?

You may call our LANDBANK Phone Access hotline number (02) 405-7000, or PLDT domestic toll-free number 1-800-10-7000 to get your latest statement balance and current outstanding balance.

 You may also send an email request through ccad@mail.landbank.com.

How can I find the status of my credit card application?

You may call our customer service number (02) 405-7275, 405-7281, 405-7282, Mondays to Fridays from 8am to 5pm to know the status of your application.

 You may also send an email request through ccad@mail.landbank.com.

How can I activate my LANDBANK VISA Credit Card?

To activate your LANDBANK Visa Credit Card, please call our customer service number (02) 405-7275, 405-7281, 405-7282, Mondays to Fridays from 8am to 5pm.

Where can I pay my LANDBANK VISA Credit Card?

Peso billings may be settled in any LANDBANK or Banco De Oro (BDO) branches nationwide.

Dollar billings may be settled in any LANDBANK branches nationwide. Payments may be made in dollar notes or its peso equivalent.

BDO may also accept payments for dollar billings provided payments are made in dollar notes only.

The following are the other payment facilities of LANDBANK Visa Credit Card (for Peso account only):

    1.  Phone Access - a banking facility which provides clients the convenience of making selected off-site bank transactions thru phone.

    2.  LANDBANK I-Access – is an internet banking facility which provides clients the convenience of making selected off-site bank transactions such as Account Inquiry, Fund Transfer, and Bills Payment, thru the internet.  For more information, please visit http://www.lbpiaccess.com.
 
    3.  ATM Bills Payment – is a payment facility thru LANDBANK ATMs nationwide.

    4.  Auto Debit Arrangement (ADA) - is an automatic debit from your LANDBANK savings/ current deposit account to be credited to your LANDBANK Visa credit card on your payment due date.

Cardholder may enroll in this arrangement by submitting a duly filled-out ADA form available at LANDBANK Visa Credit Card and in all LANDBANK branches nationwide.

Where can I report my lost/stolen LANDBANK VISA Credit Card?

To report a lost or stolen LANDBANK Visa credit card, please call our customer service number (02) 405-7275, 405-7281, 405-7282, Mondays to Fridays from 8am to 5pm, or the 24-hour BDO lost card hotline number (02) 840-7499 or domestic toll free number 1-800-10-840-7499.