Protect Yourself From Online Fraud

Familiarize yourself with the common types of cyber fraud and the steps you can take to protect yourself.

1.   Phishing

• •   Fake emails or websites trick you into giving sensitive info like passwords or bank account numbers.
• •   Prevention: Don’t click links in emails. Type the official website address directly.

2.   Spoofing

• •   Fraudsters impersonate a trusted source, like a bank or government agency, to get your info.
• •   Prevention: Verify sender identity. Check email addresses and official contact info.

3.   Vishing (voice phishing)

• •   Scammers call pretending to be your bank and ask for confidential info.
• •   Prevention: Never share PINs or passwords over the phone. Hang up and call official numbers.

4.   Smishing (SMS phishing)

• •   Fraudulent text messages asking for login details or personal info.
• •   Prevention: Avoid clicking links in unknown messages. Confirm through official channels.

5.   Malware / Ransomware

• •   Malicious software infects your device to steal info or block access.
• •   Prevention: Keep software updated, avoid suspicious downloads, and use security apps.

Tip: If something feels suspicious or too good to be true, pause, verify, and report.

CyberSigurista Tips

Verify websites before using them

• •   Always type the full web address instead of clicking links.
• •   Check for “https” and the padlock icon in the browser. Double-check the certificate if needed.
• •   Official LANDBANK website: https://www.landbank.com

Protect your devices

• •   Install and regularly update anti-virus and anti-spyware software.
• •   Enable your device’s firewall.
• •   Keep your operating system and apps updated.
• •   Avoid downloads from unknown websites or links.

Be cautious on public computers or Wi-Fi

• •   Avoid entering sensitive info like passwords or PINs.
• •   Log out completely after your session.
• •   Ensure no one is watching your screen during transactions.

Keep personal info private

• •   Don’t share details like your address, mother’s maiden name, mobile number, social security number, bank account number, or email address unless the requester is trusted.

Monitor your accounts regularly

• •   Check your transaction history and statements frequently to detect unauthorized activity.

Contact LANDBANK for help

• •   24/7 Customer Care Hotline:
  • ◦   NCR:  (02) 8-405-7000
  • ◦   PLDT Toll-Free:  1-800-10-405-7000
• •   Email:  customercare@mail.landbank.com