The LANDBANK Phone Access (LPA) is an alternative delivery channel that is secure and convenient, and allows ATM and current account holders to do self-service banking transactions through the use of a phone.
FEATURES AND SERVICES
TALK TO A PHONEBANKER
Talk to a phone banker who shall answer to queries.
MECHANICS OF ENROLLMENT FOR LANDBANK PHONE ACCESS
a. For individual account, bring at least one (1) valid ID and your ATM card or your checkbook.
b. For corporate or institutional accounts, bring at least one (1) valid ID of signatories and Board Resolution/Letter of Authority incorporating authority to enroll the account in LANDBANK Phone Access and designating the authorized personnel to enroll and use the facility.
Fill out the LANDBANK Phone Access Enrollment and Maintenance Agreement Form obtained from the Customer Associate. Account holders with joint accounts are required to sign said form but only one (1) shall be designated T. A. N. holder. For Corporate Accounts, at least two (2) signatories, together with the designated/authorized T. A. N. holder, are required to sign the form.
Submit accomplished form for signature/s and account verification at the Verification Counter.
Proceed to the New Accounts Counter where the Customer Associate will assist you in keying-in your four-digit Telephone Access Number (T. A. N.). The T. A. N. is your unique code necessary to access the Phonebanking Facility.
Your LANDBANK Phone Access will be activated within 24 hours. Just call 405-7000 (NCR) using any touch tone landline or cellular phone, or 1-800-10-405-7000 (toll-free).
Mobile Banking System (MBS)
Account holder enrolled in the LPA can also enroll in the Mobile Banking System through the telephone by nominating his mobile number. Cash card holders are also qualified to enroll their mobile numbers in the MBS.
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Customer Care Hotline
PLDT Domestic Toll Free