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LANDBANK Phone Access


The LANDBANK Phone Access (LPA) is an alternative delivery channel that is secure and convenient, and allows ATM and current account holders to do self-service banking transactions through the use of a phone.

FEATURES AND SERVICES

  • Activate LPA Enrollment - Activate your enrollment in the LANDBANK Phone Access using your 4-digit ATM PIN as initial access. A Phonebanker will answer and conduct verification. You will then be required by the system to nominate a new Telephone Access Number (TAN). Your TAN is a unique code which you will use in accessing the Phonebanking facility.
  • Balance Inquiry - Inquire about the ATM savings, current account and cash card balances. Know the last credit and debit transactions of the ATM savings, current accounts and cash card.
  • Checkbook Requisition - Order a checkbook and follow-up status of request at the depository branch in three (3) weeks time. The checkbook cost shall be deducted from your account upon validation of your request.
  • Check Status Inquiry -  Inquire about a specific check number issued and know if your check has been negotiated.
  • Hold an ATM/Cash Card Account - Block all the ATM transactions of the ATM accounts and Cash Card automatically in case of lost or stolen card. Application for card replacement shall be at the depository branch.
  • Returned Check/s Inquiry - Inquire about the number and amount of returned checks for easier tracking of checks deposited to the account.
  • Change Telephone Access Number - Change the TAN from time to time for control and security purposes.
  • Fund Transfer - Transfer funds from one account to another. An acknowledgement number will be given as proof of the transaction.
  • Bills Payment  - Pay bills through the telephone. An acknowledgement number will be given as proof of the completed transaction.

 

MERCHANTS

  • PLDT
  • Smart/Sun Cellular
  • Maynilad
  • Manila Water
  • Sky Cable
  • Globe Handyphone
  • Globe Innove
  • Davao City Water District

 

TALK TO A PHONEBANKER

Talk to a phone banker who shall answer to queries.

  • LANDBANK ATM/Cash Card Services - Request a Phonebanker to tag a lost/stolen ATM/Cash Card, or to address your concerns on captured cards and/or undispensed withdrawals.

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Customer Care Hotline
(+632) 8-405-7000
PLDT Domestic Toll Free
1-800-10-405-7000
Email Address
customercare@mail.landbank.com

Where to find us?

Find us! We have 409 Branches and Extension Offices, 46 Lending Centers and 2,188 ATMs (as of February 2020).

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