What should I do in case that my LANDBANK ATM Card was lost or stolen?

To report a Lost/Stolen card you may:     

a. Visit your depository branch and submit a notarized affidavit of loss
b. Access your eBanking Account*

  • Land Bank Phone Access
    • Dial 405-7000
    • Press 2 - For More Land Bank Phone Access Services
    • Key in your ten-digit bank account number and four-digit telephone access number
    • Press 2 - Report a Lost/Stolen Card
    • Press 1 – To Continue
  • IAccess (Retail Internet Facility
    • Log in to your account via https://www.lbpiaccess.com.
    • Under Features click on “Report of Lost/Stolen ATM Card”
    • Select Account Number
    • Click “Next”
    • Confirmation/Card successfully tagged.

*If you are not yet enrolled in these facilities, please visit your depository branch.

c. Call our 24x7 Customer Care Center at 405-7000 (NCR) or PLDT Toll Free 180010-405-7000 and press 0 talk to a Phonebanker