The Land Bank of the Philippines (LANDBANK) is ramping up its digital transformation efforts this year to streamline operations and deliver top-notch customer experience.
Since assuming leadership in May 2023, LANDBANK President and CEO Lynette V. Ortiz has prioritized the adoption of new technologies across the Bank’s operations to elevate customer convenience and accessibility to financial services.
“We are heavily investing in enhancing our digital infrastructure to ensure seamless service delivery across our online banking channels and traditional touchpoints. Our priority remains steadfast in delivering solutions and exceptional service to our valued customers,” said President and CEO Ortiz.
This year, LANDBANK aims to reduce over-the-counter transactions in its branches by encouraging customers to maximize the Bank’s digital banking channels. These include the LANDBANK Mobile Banking App, the iAccess online retail banking channel, and the Link.BizPortal web-based payment channel for retail clients.
The Bank targets to onboard additional government agencies, local government units (LGUs), private merchants, and other qualified institutions as billers in its digital channels, enabling more customers to make direct online payments.
LANDBANK is also poised to intensify its marketing efforts to encourage wider digitalization adoption among institutional clients. Digital solutions include the eMDS internet facility for national government partners, the LBCS electronic bulk disbursement facility, and the weAccess corporate internet banking platform.
As part of LANDBANK’s phygital strategy, selected branches across the country will implement an automated queuing management system with a teller interface to further cut processing time for over-the-counter transactions. The next phase of this project will allow customers to set appointments via an online pre-booking facility before visiting the branch.
LANDBANK has been implementing since 2018 the Digital Onboarding System (DOBS), which has helped simplify the account enrolment process and reduced the account opening time of customers from 45 minutes to 15 minutes or less.
Starting April of this year, interested customers may also open a LANDBANK account without visiting a branch through the new straight-through account opening feature of the LANDBANK Mobile Banking App. This will provide customers instant access to the Bank’s digital services, such as fund transfers, bills payment, e-commerce transactions, and cardless withdrawals.
For LANDBANK loan availers, the state-run Bank will likewise introduce innovative online lending platforms that will cater to LGUs and Micro, Small, and Medium Enterprises (MSMEs). These platforms will allow borrowers to apply for loans anytime, anywhere and enjoy a more streamlined loan process.
LANDBANK assures its clients that it will continue to invest in both technological solutions and human resources to proactively secure its systems and infrastructure.
“Ensuring data security and privacy is likewise a top priority for us at LANDBANK. We are implementing multi-layered security controls in our systems to provide safe and frictionless solutions for our customers,” said President and CEO Ortiz.
The Bank continues to remind and educate clients on cybersecurity best practices by consistently sharing security and anti-fraud tips on its social media channels. These include the “Cyber Sigurista” campaign that utilizes various hashtags like #SafeModeMonday, #FraudFreeFriday, and #ScamAlert to raise awareness about emerging online scams and other fraudulent activities.
ABOUT LANDBANK
LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation and sustainable development to benefit Filipinos. It is committed to provide responsive and meaningful services beyond banking, while leveraging on innovative technology for safe, convenient, and accessible digital banking solutions.
LANDBANK, DOST-TAPI strengthen partnership to support Filipino innovators
LANDBANK President and CEO Lynette V. Ortiz (3rd from left) and DOST-TAPI Director Atty. Marion Ivy D. Decena (2nd from left) sign the partnership for the enhanced I-TECH Lending Program, designed to provide accessible financing to Filipino inventors and technology developers. Witnessing the signing ceremony on 15 July 2025 at Okada Manila are LANDBANK Executive Vice President Ma. Celeste A. Burgos (rightmost) and DOST- TAPI Investment and Business Operations Division Manager Romeo M. Javate (leftmost). In a joint push to advance innovation and inclusive technological development, LANDBANK and the Department of Science and Technology – Technology Application and Promotion Institute (DOST-TAPI) have formalized a renewed partnership to provide greater support for Filipino inventors and technology developers. Central to the collaboration is the Innovation and Technology (I-TECH) Lending Program, designed to provide affordable and accessible financing to help inventors commercialize their patented technologies and bring them to market. LANDBANK President and CEO Lynette V. Ortiz and DOST-TAPI Director Atty. Marion Ivy D. Decena formalized the partnership through a Memorandum of Agreement (MOA) and Implementing Rules and Regulations (IRR) signing on 15 July 2025 at Okada Manila. LANDBANK EVP Ma. Celeste A. Burgos and DOST-TAPI Investment & Business Operation Division Manager Romeo M. Javate witnessed the signing. “At LANDBANK, we firmly believe that technology is a key driver of inclusive growth that opens doors to a better, more sustainable future for all. We believe in the potential of every Filipino innovator, and we are here to back that potential every step of the way,” said LANDBANK PCEO Ortiz. Under the enhanced I-TECH Lending Program, LANDBANK serves as the primary lending conduit, while DOST-TAPI administers the Invention Guarantee Fund (IGF) to fund the program. Empowering innovators with accessible financing The I-TECH Lending Program introduces several enhancements to better serve target beneficiaries, broadening its reach and maximizing impact. To encourage wider participation, the previous loan ceiling of P12.5 million has been removed, allowing eligible borrowers to access up to 85% of the total project cost, and up to 80% for land acquisition. Loan interest charges have likewise been waived through funding sourced from the IGF, enabling the Program to operate as an off-book facility for LANDBANK, and lowering the financial burden on borrowers. These enhancements are in line with Republic Act No. 7459, or the Inventors and Invention Incentives Act of the Philippines, which aims to empower local innovators through financial and non-financial assistance. As of 30 June 2025, a total of P32.25 million in loans has been released under the I- TECH Lending Program. Through this enhanced partnership, LANDBANK and DOST-TAPI reaffirm their commitment to empowering Filipino innovators, transforming homegrown ideas into sustainable, high-impact enterprises, and helping build a robust technology-driven economy. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the county, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
LEARN MORE
LANDBANK powers cashless fare payments in MRT-3
United for seamless transport fare payments: (from left to right) VISA Country Manager Jeffrey Navarro, Mynt President and CEO Martha Sazon, DOTr Secretary Vince B. Dizon, DICT Secretary Henry Rhoel R. Aguda, BSP Monetary Board Member Walter C. Wassmer, G-Xchange President and CEO Ren-ren Reyes, LANDBANK President and CEO Lynette V. Ortiz and Executive Vice President Leila C. Martin, and BSP Deputy Governor Mamerto E. Tangonan join forces to pilot contactless fare payments at MRT-3 under the Automated Fare Collection System (AFCS). LANDBANK reinforced its role as a key enabler of convenient and cashless commuting with the successful pilot launch of the Department of Transportation’s (DOTr) Automated Fare Collection System (AFCS) for MRT-3 on 25 July 2025. Under the AFCS, MRT-3 passengers can now experience seamless commuting by simply tapping their debit, credit, or prepaid Europay, Mastercard, and Visa (EMV) cards at upgraded turnstiles. This offers a faster and more convenient alternative to single-journey tickets and stored-value cards, marking a shift towards secure, seamless, and real-time transit payments. The live demonstration was led by Transportation Secretary Vince B. Dizon, Bangko Sentral ng Pilipinas (BSP) Monetary Board Member Walter C. Wassmer and Deputy Governor Mamerto E. Tangonan, Department of Information and Communications Technology (DICT) Secretary Henry Rhoel R. Aguda, Mynt President and CEO Martha Sazon, Globe Exchange, Inc. (GXI) President and CEO Ren-ren Reyes, LANDBANK President and CEO Lynette V. Ortiz, VISA Country Manager Jeffrey Navarro, RCBC President and CEO Reginald Cariaso, and RCBC Chief Innovation and Inclusion Officer EVP Lito Villanueva, among other key stakeholders. “We are proud to enable smart, secure, and contactless payments for daily commuters and to support the government’s push for digital transport reform. At LANDBANK, we are always ready to partner with both public and private players to scale interoperable payment solutions that improve everyday lives,” said LANDBANK President and CEO Ortiz. As part of the collaboration project, GCash operator GXI deployed and maintains the POS terminals and transit system at MRT-3 turnstiles, handling fare computation, reporting, and commuter support to ensure smooth card-based transactions. Meanwhile, LANDBANK serves as the sole acquiring bank and transit payment gateway integrator, ensuring that payments made using EMV cards are authorized, processed, and settled directly into DOTr’s account. LANDBANK’s Transit Payment Solution supports fare payments across different transport modes through an integrated system of validators, a central payment gateway, and settlement services. It works for EMV and other dedicated cards, and can connect with other transit providers through secure digital links to support a truly interoperable nationwide transit experience. The AFCS forms part of the National Government’s broader agenda to digitize public services, aligned with Executive Order No. 170 and the BSP’s Digital Payments Transformation Roadmap. With this initiative, LANDBANK stands ready to help build a fully modernized and inclusive public transport ecosystem, powered by financial technology and strong inter-agency and public sector collaboration. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the country, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
LEARN MORE
Empowering agri value chains: LANDBANK rolls out AGRISENSO plus in Western Visayas
LANDBANK empowered over 1,500 farmers from across Iloilo with the launch of the AGRISENSO Plus Lending Program in Western Visayas on 11 July 2025 at the Pototan Coliseum in Pototan. POTOTAN, Iloilo – In its continued push to strengthen agri-based communities and ensure food security, LANDBANK launched the AGRISENSO Plus Lending Program in Western Visayas, bringing accessible financing and other support to small farmers, fishers, and agri-enterprises in the region. The launch event on 11 July 2025 at the Pototan Coliseum in this municipality, dubbed as the “rice granary of Panay,” marked the sixth rollout of the Program nationwide and the first in Western Visayas. Over 1,500 farmers and agrarian reform beneficiaries (ARBs) attended the event, underscoring the growing demand for affordable financing and holistic support across the agriculture value chain. LANDBANK President and CEO Lynette V. Ortiz led the event, as joined by Department of Agriculture (DA) Undersecretary Asis G. Perez, Philippine Crop Insurance Corporation (PCIC) President Atty. Jovy C. Bernabe, Agricultural Credit Policy Council (ACPC) OIC-Executive Director Ma. Cristina G. Lopez, Pototan Mayor Rafael Enrique P. Lazaro, and LANDBANK Executive Vice Presidents Leila C. Martin and Allan V. Bornas, and Senior Vice President Atty. Roderick P. Sacro. “With AGRISENSO Plus, LANDBANK is bringing more than just credit, we are building linkages, capacity, and opportunities to transform agri-livelihoods into viable enterprises that can compete and grow. This is especially crucial in Western Visayas which is as a key pillar of our national food supply,” said LANDBANK President and CEO Ortiz. Inclusive financing and more The AGRISENSO Plus Lending Program is LANDBANK’s comprehensive value chain-based financing initiative, developed in partnership with the Department of Agriculture (DA), Department of Agrarian Reform (DAR), Agricultural Credit Policy Council (ACPC), and various private sector partners. The Program offers a fixed interest rate of 4.0% per annum for small farmers, fishers, and ARBs, with competitive rates for their associations and organizations, micro, small, and medium enterprises (MSMEs), large enterprises, anchor firms, and agriculture graduates. Under the AGRISENSO Plus Program, eligible borrowers benefit from simplified documentation requirements, free life and credit life insurance, and expanded access to financing and technical support across a wide range of agricultural activities. The Program also connects borrowers to market opportunities through partnerships with anchor firms, namely Kita Agritech Corporation, Sarisuki Stores, Inc., TAO Foods Company, Inc., Yovel East Research and Development, Inc., and Unified Tillers Agriculture Cooperative (UTAC). AGRISENSO Plus is reinforced by the LANDBANK ASCEND (Agri-Fishery Support through Capability Enhancement for Nationwide Development) Program, a capacity-building component that provides farmers and fishers with training on digital financial literacy, sustainable agriculture, and enterprise development. AGRISENSO Plus Card As part of the holistic approach of the AGRISENSO Plus Program, LANDBANK also introduced the AGRISENSO Plus Card, a specially designed savings account for farmers, fishers, and ARBs. The account can be opened easily through the LANDBANK Mobile Banking App, with no initial deposit or maintaining balance required. Cardholders can conveniently pay bills, shop online, make cardless withdrawals, enjoy free fund transfers to other LANDBANK accounts, and receive remittances from abroad. Expanding reach and deepening impact As of May 2025, LANDBANK has extended a total of ₱1.16 billion in loans through AGRISENSO Plus, directly benefiting 6,853 borrowers and advancing growth across the agriculture sector. The rollout of the LANDBANK AGRISENSO Plus in Iloilo follows successful launches in Pampanga, Cagayan, Isabela, Batanes, and Bukidnon that engaged more than 5,000 farmers across Luzon and Mindanao. LANDBANK remains steadfast in its mandate to advance countryside development by scaling up inclusive and sustainable financing for the agri value chain — empowering small producers, driving productivity, and helping lay the groundwork for a more food-secure Philippines. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the county, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
LEARN MORE
