LANDBANK MOBILE BANKING APPLICATION (MBA)
User Guide for LANDBANK Mastercard Credit Cardholders
Table of Contents
1. Activate your credit card
2. View your account details
3. View your Statements of Account
4. Change the PIN of your credit card
5. Pay your credit card
6. FAQs
ACTIVATE YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• Upon successful login, go to the More menu. Select Activate Credit Card.
• Enter your credit card number and expiry date. Enter the OTP sent to your registered mobile number and click submit. Then confirm the activation of your credit card.
VIEW YOUR ACCOUNT DETAILS
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• If your credit card is not yet registered, go to the More menu. Select Register1 Credit Card. Enter the OTP sent to your registered mobile number and click submit. Then confirm the registration of your credit card.
• In the Accounts menu, click the Mastercard credit card account to view its details:
✓ Credit Limit
✓ Available Credit Limit
✓ Outstanding Amount with Instalment
✓ Outstanding Amount without Instalment
✓ Available Cash Limit
✓ Last Payment Date
✓ Last Payment Amount
✓ Statement Balance
✓ Statement Date
✓ Minimum Amount Due
✓ Payment Due Date
✓ Loyalty points
1To unregister, go to the More menu, then tap Unregister Credit Card.
VIEW YOUR STATEMENT OF ACCOUNT
• To view your latest statement of account (SOA), from the Credit Card Account Inquiry screen, select Statement of Account.
• You may view your Statement of Account for the last three (3) months.
CHANGE THE PIN OF YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID, and password, or Face ID or Biometrics, if supported by your phone.
• Upon successful login, go to the More menu. Select Change Credit Card PIN.
• Enter your date of birth, CVV and new PIN.
• Enter the OTP sent to your registered mobile number and click submit. Then confirm the change in the PIN of your credit card.
PAY YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• In the Payment menu, select LANDBANK MASTERCARD and the source account to be debited.
• Enter your 16-digit credit card number and the amount to be paid. Then click submit.
• Confirm the details before finalizing the transaction.
• A screen shall appear to confirm that transaction has been successful and that receipt was sent to your mail.
FREQUENTLY ASKED QUESTIONS
Click here for the FAQs.
For inquiries, you may contact our 24/7 Customer Care Hotline at (02) 8-405-7000 or 1-800-10-405-7000 (PLDT Domestic Toll Free Hotline), or send an email to customercare@mail.landbank.com.
SM Store x Mastercard 10.10 Promo
Mastercard 10.10. Promo with SM Store Eligibility 1. The Promotion is open to all principal and supplementary cardholders of Mastercard credit, debit, and prepaid cards (Local & International). 2. To join the Promotion, cardholder must tap a valid Mastercard card for a minimum P10,000 single receipt purchase (straight or Installment) at any participating branch of SM Store. 3. Straight and installment transactions using a valid Mastercard card in-store and personal shopper paid via card present are eligible for the promotion, transactions paid via iPay88/emall billing are excluded in the promo. 4. Cardholders whose accounts are suspended or terminated are not eligible to join the promotion. Promotion Mechanics and Conditions 1. Mastercard cardholders can enjoy an instant fixed discount of P1,000 with a minimum single-receipt purchase of P10,000 (straight or installment transaction) at any SM Store branch nationwide during the promo period. 2. Promo period is on October 10, 2025. 3. All Mastercard transactions must be made within the promo period to avail of the discount. 4. Upon completing the minimum single-receipt Mastercard card transaction, the POS will automatically award the P1,000 discount. 5. Discounts are applied at the point of sale for qualified transactions and are applicable to all items. 6. The minimum purchase requirement is defined as net of all applicable discounts (i.e. class discounts, SMAC/SM Prestige discounts, and other SM discounts). 7. Offer is non-transferable, non-refundable and non-convertible to cash. 8. Promo is in conjunction with other Mastercard promotions within SM Store. 9. Splitting of transactions for the purpose of getting multiple discounts is not allowed. Per DTI Fair Trade Permit No. FTEB- 237002 Series of 2005
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Mastercard x Shakey's Promo
Don't miss out on this Mastercard Priceless Treat! Dine at your nearest Shakey's store and enjoy a FREE Large Thin Crust Manager’s Choice Pizza when you spend a minimum food purchase of ₱1,700 with your Mastercard Credit Card. Save ₱619! Promo runs from September 24 to October 21, 2025. Valid Monday to Friday. Available at all Shakey's stores except MCIA 1 and 2, and Enchanted Kingdom. So grab your Mastercard, head to your nearest Shakey’s, and treat yourself to this delicious deal! Mechanics: 1. Use your Mastercard at Shakeys stores and get FREE Large Thin Crust Manager's Choice pizza for a minimum DINE IN food purchase of P1,700 from Monday-Friday only. Save P619. 2. Mastercard cardholders can avail of the Promo at/on Shakey's branches except MCIA 1 & 2 and Enchanted Kingdom. 3. Splitting of transaction is not allowed. 4. Only one (1) qualified Mastercard Credit Card may be used per single-receipt transaction, 5. The offer is for dine in transactions only. Beverages are excluded in the promo's spend requirement. 6. The Promo offer is inclusive of Value Added Tax ("VAT") and subject to applicable service charges and local taxes unless otherwise specified by partner merchant. 7. The offer cannot be exchanged for cash / service, other products, or discounts. The offer is not transferable and cannot be used in conjunction with other discounts, promotional offers. 8. In the purchase of goods and services which are subject of this promo, senior citizens or persons with disability (PWD) can either avail of the promo or discount provided under the Expanded Senior Citizens Act 2010 oF Magna Carta for Persons with Disability, Whichever is higher. 9. In case of dispute in respect with Mastercard and the cardholder's availment of the promo, the decision of Mastercard shall be considered final, with prior approval of the DTI-FTEB. Per DTI Fair Trade Permit No. FTEB-237488 Series of 2025
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LANDBANK Cyber-Safe with Biometrics Promo
Raffle Promo Mechanics Eligibility: • Open to all LANDBANK Mobile Banking App (MBA) users. How to Qualify: 1. Register for the promo through the QR code below: Use promo code "CSBRP" 2. Access your LANDBANK Mobile Banking Application (MBA). 3. Enable Biometrics* Login (Face ID / Fingerprint) for the first time and keep it ON. * How to Enable Biometrics Login in LANDBANK MBA STEP 1: Log in with your User ID and password. STEP 2: Tap More (…) at the bottom menu, then go to Settings. STEP 3: Turn ON Biometrics Login (Face ID/Fingerprint). STEP 4: Once confirmed, you can log in using biometrics. LANDBANK MBA can be downloaded through Google Play Store, App Store, or Huawei App Gallery. Promo Period: • October 1 to 31, 2025 Raffle Draw • Date: November 13, 2025 • Venue: 10th Floor, LANDBANK Plaza, 1598 MH Del Pilar corner Dr. J. Quintos Streets, Malate, Manila Prizes: • 15 winners of Php 1,000.00 each Prize Redemption: • Winners will be notified via registered mail, email, and SMS. • Prizes will be credited within 3-5 banking days to the winner's active LANDBANK account. Selection of Winners: 1. Eligible entries consist of MBA users who registered for the promo through the official LANDBANK website, enabled the biometrics feature for the first time, and keep it on. 2. Each eligible user ID corresponds to one (1) raffle entry. 3. Winners will be randomly drawn through an automated raffle system. 4. A participant may only win once. Disqualification: • LANDBANK employees, including their relatives up to the second degree of consanguinity or affinity, and members of the promo campaign committee are disqualified from joining the promo. Control Measures • The raffle draw shall be conducted electronically under the supervision of representatives from LANDBANK Internal Audit and the Department of Trade and Industry (DTI). • Personnel from the Personnel Administration Department (PAD) shall be present to validate the entries and ensure that disqualified participants (LANDBANK employees and their relatives up to the second degree of consanguinity or affinity) are excluded. • The official list of winners shall be certified by LANDBANK Internal Audit, the DTI, and other authorized representatives in attendance.
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