LANDBANK MOBILE BANKING APPLICATION (MBA)
User Guide for LANDBANK Mastercard Credit Cardholders
Table of Contents
1. Activate your credit card
2. View your account details
3. View your Statements of Account
4. Change the PIN of your credit card
5. Pay your credit card
6. FAQs
ACTIVATE YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• Upon successful login, go to the More menu. Select Activate Credit Card.
• Enter your credit card number and expiry date. Enter the OTP sent to your registered mobile number and click submit. Then confirm the activation of your credit card.
VIEW YOUR ACCOUNT DETAILS
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• If your credit card is not yet registered, go to the More menu. Select Register1 Credit Card. Enter the OTP sent to your registered mobile number and click submit. Then confirm the registration of your credit card.
• In the Accounts menu, click the Mastercard credit card account to view its details:
✓ Credit Limit
✓ Available Credit Limit
✓ Outstanding Amount with Instalment
✓ Outstanding Amount without Instalment
✓ Available Cash Limit
✓ Last Payment Date
✓ Last Payment Amount
✓ Statement Balance
✓ Statement Date
✓ Minimum Amount Due
✓ Payment Due Date
✓ Loyalty points
1To unregister, go to the More menu, then tap Unregister Credit Card.
VIEW YOUR STATEMENT OF ACCOUNT
• To view your latest statement of account (SOA), from the Credit Card Account Inquiry screen, select Statement of Account.
• You may view your Statement of Account for the last three (3) months.
CHANGE THE PIN OF YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID, and password, or Face ID or Biometrics, if supported by your phone.
• Upon successful login, go to the More menu. Select Change Credit Card PIN.
• Enter your date of birth, CVV and new PIN.
• Enter the OTP sent to your registered mobile number and click submit. Then confirm the change in the PIN of your credit card.
PAY YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• In the Payment menu, select LANDBANK MASTERCARD and the source account to be debited.
• Enter your 16-digit credit card number and the amount to be paid. Then click submit.
• Confirm the details before finalizing the transaction.
• A screen shall appear to confirm that transaction has been successful and that receipt was sent to your mail.
FREQUENTLY ASKED QUESTIONS
Click here for the FAQs.
For inquiries, you may contact our 24/7 Customer Care Hotline at (02) 8-405-7000 or 1-800-10-405-7000 (PLDT Domestic Toll Free Hotline), or send an email to customercare@mail.landbank.com.
LANDBANK Cyber-Safe with Biometrics Promo
Raffle Promo Mechanics Eligibility: • Open to all LANDBANK Mobile Banking App (MBA) users. How to Qualify: 1. Register for the promo through the official LANDBANK website (scan QR). Use promo code CSBRP 2. Access your LANDBANK Mobile Banking Application (MBA). 3. Enable Biometrics* Login (Face ID / Fingerprint) for the first time and keep it ON. * How to Enable Biometrics Login in LANDBANK MBA STEP 1: Log in with your User ID and password. STEP 2: Tap More (…) at the bottom menu, then go to Settings. STEP 3: Turn ON Biometrics Login (Face ID/Fingerprint). STEP 4: Once confirmed, you can log in using biometrics. LANDBANK MBA can be downloaded through Google Play Store, App Store, or Huawei App Gallery. Promo Period: • October 1 to 31, 2025 Raffle Draw • Date: November 13, 2025 • Venue: 10th Floor, LANDBANK Plaza, 1598 MH Del Pilar corner Dr. J. Quintos Streets, Malate, Manila Prizes: • 15 winners of Php 1,000.00 each Prize Redemption: • Winners will be notified via registered mail, email, and SMS. • Prizes will be credited within 3-5 banking days to the winner's active LANDBANK account. Selection of Winners: 1. Eligible entries consist of MBA users who registered for the promo through the official LANDBANK website, enabled the biometrics feature for the first time, and keep it on. 2. Each eligible user ID corresponds to one (1) raffle entry. 3. Winners will be randomly drawn through an automated raffle system. 4. A participant may only win once. Disqualification: • LANDBANK employees, including their relatives up to the second degree of consanguinity or affinity, and members of the promo campaign committee are disqualified from joining the promo. Control Measures • The raffle draw shall be conducted electronically under the supervision of representatives from LANDBANK Internal Audit and the Department of Trade and Industry (DTI). • Personnel from the Personnel Administration Department (PAD) shall be present to validate the entries and ensure that disqualified participants (LANDBANK employees and their relatives up to the second degree of consanguinity or affinity) are excluded. • The official list of winners shall be certified by LANDBANK Internal Audit, the DTI, and other authorized representatives in attendance.
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Mastercard x TriplePlus Promo
Earn up to 17% Dollars $ rebates and access to exclusive vouchers when you pay with Mastercard Programme Description: Earn up to 17% Dollars $ rebates and access to exclusive vouchers like 1-for-1 vouchers, 30% off-peak hours vouchers and more with the TriplePlus membership when you pay with Mastercard. Offer Period: Access to perks is valid for the membership duration of • Plus1 & Plus3 membership – 12 Months • Plus2 membership – 6 Months Offer Location: Singapore Sales Channels: Selected Commonwealth Concepts outlets Redemption Method: • Sign up for TriplePlus membership at www.tripleplus.sg • Share mobile number with the staff for them to log in to the account • Pay with Mastercard when paying for the bill to earn rebates or redeem vouchers Eligibility: All Mastercard Cardholders Landing Page: www.tripleplus.sg Terms & Conditions: • Dollars $ rebates are applicable for dine-in only • Payment must be made by Mastercard to enjoy greater rebates • Dollars $ rebates can only be earned on a la carte items • Dollars $ rebates are valid for six months from date of issuance • Dollars $ rebates are calculated on the receipt amount before tax, service charge and tips. Dollars $ rebates will be automatically calculated once you have made payment. • Dollars $ rebates will not be earned on the amount on the bill covered by using existing Dollars $ rebates. However, payment on the outstanding amount on the same bill will still earn Dollars $ rebates. • When making payment through the 'Order At Table' platform, you will be prompted to use your rebates if you have eligible rebates to use. You will need to login to your membership first.
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LANDBANK Visa x Ideal Vision Center Promo
Promo Period: September 12-14, 2025 Qualified Transactions: Payments made by LANDBANK VISA Accountholders using their LANDBANK VISA Account via POS or QRPH. Offer: Get one (1) sachet Antepara Heated Eye Mask (any variant) FREE with a minimum single-receipt purchase of ₱3,500.00 at participating Ideal Vision Center stores, when payment is made using a LANDBANK VISA Account. • Open to all active LANDBANK VISA Accountholders. • Valid only for in-store purchases at participating Ideal Vision Center branches. • Transactions must be made within the promo period: September 12–14, 2025. • Promo cannot be combined with other ongoing promotions, discounts, or offers. HOW TO AVAIL 1. Visit any participating Ideal Vision Center branch. 2. Present your physical or virtual LANDBANK VISA Account before payment. 3. Use your LANDBANK VISA Account to pay for a minimum single-receipt purchase of ₱3,500.00. 4. Claim your free Antepara Heated Eye Mask immediately after completing the transaction. TERMS AND CONDITIONS 1. The promo is applicable only to LANDBANK VISA Accountholders. 2. The free item is not convertible to cash, credit, or other products/services. 3. The free item cannot be claimed retroactively for transactions made prior to the promo period. 4. Participation in the promo is subject to Ideal Vision Center’s standard Terms and Conditions. MISCELLANEOUS PROVISIONS 1. Limited Liability: The Parties shall hold each other free from any damage or liability that may arise from or be occasioned by the exercise of their rights and obligations under this Agreement, except when such damage or liability is attributable to the gross negligence or willful misconduct of a Party or any of its officers, representatives, or employees. 2. Indemnity: Ideal Vision Center shall defend, indemnify, and hold LANDBANK, its officers, representatives, and employees, free and harmless from and against all claims, damages, liabilities, and costs of every kind and character resulting from or relating to the inaccuracy, nonfulfillment, or breach of any representation, warranty, covenant, or obligation of Ideal Vision Center.
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