Land Bank of the Philippines

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Agricultural and Fishers Financing Program

The LANDBANK Agricultural and Fisheries Financing Program (AFFP) provides small farmers with fishers access to formal credit to finance their economic activities. The AFFP is being implemented in partnership with the Department of Agriculture (DA) and the Agricultural and Credit Policy Council pursuant to the General Appropriations Act of 2013.

Corporate Governance (2017)

LANDBANK is fully compliant with the provisions of the Code of Corporate Governance.

LANDBANK Advisory

Closed branches due to magnitude 6.6 earthquake in Mindanao (as of 29 Oct 2019)

Sustainability Report

In this report, we present the highlights of the years 2016 and 2017 in terms of LANDBANK’s economic, social, and environmental performances based on our five sustainability cornerstones: Enterprise Development, Community Development, Environmental Protection and Management, Customer Service, and Employee Development.

Nationwide Customer Satisfaction Survey

As a policy for quality, LANDBANK measures its ability to deliver quality products and services to effectively address the needs and meet the expectations of customers. Thus, for a three-year period, or from 2018 to 2020, LANDBANK commissioned the services of a third party research firm, The Nielsen Company (Philippines), Inc., for the conduct of a Nationwide Customer Satisfaction Survey (NCSS) of different customer segments such as agrarian reform beneficiaries, depositors, and customers of the Bank’s lending, e-banking, treasury, and trust banking. By using various survey methods, i.e., face-to-face interviews and online and digital surveys, the NCSS intends to capture customer sentiments and measure the overall customer satisfaction level regarding the delivery of the Bank’s various products and services. Results of the survey serve as bases for continuous customer service and corporate improvement initiatives, as well as business growth for LANDBANK. In 2019, NCSS surveyed 3,506 randomly selected customer-respondents from the branch, lending units, agrarian services, treasury, and trust banking operations. The result of the survey showed an overall customer satisfaction rating of 95.35%. The annual customer satisfaction survey results are submitted to the LANDBANK Management Committee and Board of Directors as part of the Bank’s commitment to listen to the voice of the customer and in compliance with the performance agreement and client satisfaction measurement required by the Governance Commission on GOCCs and the Anti-Red Tape Authority, respectively.

CUSTOMER CARE CENTER

LANDBANK’s Customer Care Center (CCC) is operational 24/7 and is in line with the Bank’s continuing efforts to comply with the Financial Consumer Protection Circular of the Bangko Sentral ng Pilipinas (BSP), specifically its requirement of a Consumer Assistance Management System (CAMS).

Our Corporate Policy

The LANDBANK Vision and Mission Statements embody the Bank’s strategies and plans for the medium-term 2019-2023. With the identification of its priority sectors and primary partners, the development thrust of LANDBANK remains at the core of its operations. Emphasis was placed on the “unbanked” and “underserved” areas, which are LANDBANK’s primary focus as it promotes inclusive growth. LANDBANK also commits to leverage on technology in bringing the financial and support services to its customers. Similarly, it puts high premium on the growth and development of its human resource, who are the Bank’s primary movers in the pursuit of its mandate and institutional goals.

Employee Volunteerism Activities

The LANDBANK Volunteerific Program has been providing employees with opportunities for making a real and valuable difference on people, communities and society as a whole. In 2019, 8,440 or 85% of the LANDBANK’s 9,959 employees adopted/supported a total of 309 Volunteer Involving Organizations (VIOs) from the Bank’s Corporate Social Responsibility (CSR) Pillars (LEED: Livelihood, Environment, Education and Disaster Relief) rendering 146,275 volunteer hours with an average of 17.33 volunteer hours per engaged employee. LANDBANK employees gave a positive response to the call for monetary contributions to LANDBANK’s CSR fund generation campaign dubbed as “Hour Time to Share.” The generosity of employees resulted in 18,577 work hours donated by 6,043 contributors or 71% of the total population. The equivalent monetary value of these work hours amounting to ₱5,801,225.19 was channeled mostly to the Bank’s GAWAD PATNUBAY scholarship program for deserving but financially disadvantaged students pursuing agriculture- and fisheries-related courses. Other portions went to donations for the LANDBANK Alumni Association, Inc., and the Philippine Bible Society. In November 2019, the Management approved the institutionalization of a voluntary cash donations program known as the LBP Alternative Mechanism of Benevolent Assistance for the Greater - Good System or the LANDBANK AMBAG System. A total of ₱460,072.07 donated by LANDBANK employees and outsourced personnel were turned over to appropriate LANDBANK units for distribution to employees and communities affected by the series of earthquakes in Mindanao that occurred during the latter part of 2019. Worksite bloodletting activities were conducted thrice in 2019 in partnership with the Philippine Red Cross (PRC). The campaign yielded 388.35 liters of blood from 863 donors. LANDBANK was lauded as an Outstanding Blood Services Partner by the PRC in 2019. LANDBANK, in partnership with the Department of Health and the Manila Health Department, sponsored a Milk-letting Activity entitled: “Share your Breastmilk” on March 8, 2019 where thirteen (13) employees donated a total of 2,379 mL of breastmilk to the Milk Bank of the Neonatal Unit of the Philippine General Hospital. In December 2019, LANDBANK conducted the second year of the “Share A Gift Program” in the City of Manila. A Noche Buena package consisting of rice, holiday ham, and groceries from LANDBANK, together with school bags, school supplies, toys and shirts from the employees were given to 500 children of the streets and their families in the area of Tondo, Manila.

Foreign Exchange Rates

As of Tue, November 4, 2025

	Buying	Selling
USD	58.5	59
JPY	0.374923	0.389258
EUR	66.581203	69.135917
GBP	75.822306	78.731601
HKD	7.505312	8.061978

Unit Investment Trust Funds