Secure your account from online and ATM fraud with Mobilock

To our valued clients,

Your security and peace of mind is of utmost importance to us. Let us help you protect your account from various ATM and online fraud with the LANDBANK Mobile App, which you can download for free via the Apple Store and Google Play Store. The LANDBANK Mobilock feature allows you to instantly lock or unlock your ATM cards from unauthorized use.

Click on this link for the Mobilock Easy access steps. You may also follow these security tips to keep your accounts safe:

  • Monitor and review your accounts for suspicious transactions by signing-up to the LANDBANK iAccess facility via your depository branch.
  • Protect your ATM card information such as card number, PIN, and Card Verification Value (CVV).
  • Change your PINs regularly and always be vigilant when transacting in ATMs.
  • Be cautious and never give out confidential information like your account numbers or PIN via email or online.
  • Do NOT click on links or download attachments from suspicious emails.
  • Report suspicious transactions immediately through your depository branch or through CUSTOMERCARE@mail.landbank.com or our 24/7 Customer Care Hotline at (02) 405-7000 (for Metro Manila) or 1-800-10-405-7000 (PLDT Domestic Toll Free Number).

LANDBANK is also in the process of replacing all magnetic stripe cards with EMV chip-based cards. EMV is the new international standard for chip-based credit and debit cards, which is more secure and allows greater protection against fraud (e.g. theft of card data and ATM skimming).

Thank you.