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Terms and Conditions


By accessing the LANDBANK website, the user agrees to comply with the following terms and conditions of use:

  • LANDBANK reserves the right to change the information and data contained in this web page and the terms, conditions and explanations shown herein. The change shall take effect upon release.
  • This website is frequently updated and enhanced. Information posted is subject to change without prior notice.
  • Reproduction of the LANDBANK owned materials which includes, but is not limited to, the logo, design and graphics, in any format for the purposes of promotion, publication, display or distribution is prohibited without a written permission from LANDBANK.
  • In some cases, this website will provide website links outside the LANDBANK network to assist users in their browsing experience. LANDBANK makes great effort to select websites and data sources with good reputation for the convenience of the users.
  • By creating third-party sites, LANDBANK does not endorse or recommend any products or services from that website, nor is LANDBANK liable for any failure of products and services offered and advertised at those sites.
  • Such third-party sites may have a different privacy policy and their level of security is different from ours.
  • This website is fully compatible with the following browsers: Internet Explorer 11 and later, Firefox v60, Chrome v66.  If you are using a different browser or if you are having trouble viewing this site, you may wish to update your Internet Explorer to Microsoft Edge v40 or download the latest Chrome or Firefox.  If you experience any other difficulties, please contact us.
  • LANDBANK is supervised by the Bangko Sentral ng Pilipinas and is a member of PDIC and BancNet.

For other inquiry, you may contact LANDBANK through the following:

1. 24/7 Customer Care hotline: For NCR (02) 8405-7000 or PLDT toll free 1-800-10-405-7000
2. Email: customercare@mail.landbank.com

To know more about the LANDBANK's Customer Assistance Mechanism Handling Process, please visit the Contact Us page.

Meanwhile, for more information about the turnaround time when handling of concerns, you may visit the Citizen's Charter page, particularly the 11. Feedback and Complaints portion.

LANDBANK is regulated by Bangko Sentral ng Pilipinas.
Tel. No. (+632) 8-708-7087, Email Address: consumeraffairs@bsp.gov.ph
Access the BSP Online Buddy (BOB through the following portals:
BSP Webchat – http://www.bsp.gov.ph/
SMS: 021582277 (for Globe subscribers only)
BSP Facebook – http://www.facebook.com/BangkoSentralngPilipinas/