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Update your registered mobile number for a more secure transaction

Please update your registered mobile number as we will soon be implementing the 3D Secure-- an added security feature to LANDBANK Visa Debit Card (LVDC).

With this feature, a One-Time Password (OTP) will be sent to your registered mobile number before proceeding with your online purchases/transactions (i.e. online shopping, food delivery, online purchase of airline tickets, etc.)

To ensure that your mobile number is updated and to avoid service disruption during your online transactions, you may update through the following processes:

  1. Updating of mobile number LANDBANK iAccess via https://www.lbpiaccess.com - In the iAccess Main Menu, select “View Client Profile” under “Administration” Menu, and click the “Update Mobile No.”
  2. Updating of mobile number via email –
    •  Download the LANDBANK PhoneAccess and iAccess ENROLLMENT & MAINTENANCE AGREEMENT FORM through this link: https://www.lbpiaccess.com/Enrollment.pdf
    • Put a (√) mark in the space provided for “Updating of Profile” under iAccess Enrolment, and input your updated mobile number in the “A. Account and Contact Information” Section; and
    • Attach a copy of valid ID and send it to their branch of account via email
  3. Updating of mobile number via branch visit – go to your servicing LANDBANK branch to update your mobile number

For more information, call our Customer Care Hotline at (+632) 8-405-7000, or PLDT Domestic Toll Free Hotline at 1-800-10-405-7000, or email us at customercare@mail.landbank.com.

Thank you for your continued patronage. #WeHelpYouGrow