VISION By 2023, LANDBANK shall be the leading universal bank that promotes inclusive growth, especially in the unbanked and underserved areas, through the delivery of innovative financial products and services powered by digital banking platforms. MISSION To our Clients and Publics: We provide accessible and best technology solutions to deliver timely and responsive financial and support services to meet the needs of our clients, especially Small Farmers and Fishers (SFFs), Micro, Small and Medium Enterprises (MSMEs), Countryside Financial Institutions (CFIs), Local Government Units (LGUs) and government agencies, while promoting sustainable development anchored on good governance. To our Employees: We are the employer of choice. We develop and nurture talents who exemplify the highest standards of ethics, social responsibility and service excellence. We support diversity and cultivate a healthy work environment with equal opportunity for professional growth and advancement.
LAND BANK OF THE PHILIPPINES
patriotism, love of country, service to community, concern for environment, customer satisfaction, man for others, caring
equity, openness, fairness
leadership, quality, initiative, innovative, competence
integrity, mutual respect, teamwork, dedication, commitment, loyalty
We, the officers and employees of the Land Bank of the Philippines, pledge to:
We assure you the best customer service because you are very important to us.
FEEDBACK AND REDRESS MECHANISM
We value your comments, suggestions and needs. For feedback and suggestions, please:
24/7 Customer Service Representatives:
(02) 8-405-7000 or 1-800-10-405 7000 (Domestic Toll Free)
Visit our website: www.landbank.com
E-mail us: firstname.lastname@example.org
LANDBANK Customer Care Center
32/F. LANDBANK Plaza
1598 M.H. del Pilar corner Dr. J. Quintos Streets Malate, Manila 1004
Thank you for assisting us to continuously improve our service.