Experience Effortless Banking

Yes, the original copy of the dishonored check shall be returned to the depositor with the reason for return stamped on it.

The depositor of the dishonored check may re-clear it but there are some cases where the returned check can no longer be re-cleared, like when the check is dishonored for having been drawn against a “closed account.”

• Faster availability of funds to payees/beneficiaries
• Faster feedback, allowing you to know whether the check is funded or not by the next business day
• Improved security in deterring fraud and against loss or tampering of checks in transit
• Wider checks presentment window within the business day as deposit cut-off may be extended
• Faster turnaround time on service requests

• With the implementation of the CICS, checks will have the following features as prescribed by the PCHC
• Standardized length of 8 inches for both Corporate/Government and Private/Individual checks
• A waiver that states “I/We allow the electronic clearing of this check and hereby waive the presentation for payment of this original to (Drawee Bank)”
• Embedded mandatory security features
• Checks with old features will only be accepted until JUNE 30, 2017, except for post-dated checks warehoused by the presenting banks until December 31, 2016.
• Any check with missing information or alteration will no longer be eligible or acceptable for clearing, even if countersigned
• The use of a check writer to affix the amount in the “amount in figures” line is no longer allowed unless the amount in words is written below it. 

Check Image Clearing Systems (CICS) is the new automated clearing system operated by the Philippine Clearing House Corporation (PCHC), where information on the check and its image are digitally captured by the Bank receiving the check deposit and presented electronically to the paying Bank. This eliminates the need to physically transport paper checks for clearing. 

Paid/honored checks will no longer be given back to the drawer/issuer and will just be kept by the presenting/collecting bank for a period of six (6) months. The drawer/issuer will be provided with the image reproduction of the paid/honored check in their monthly statement of account.

Shifting to CICS is the initiative of the Banking Industry and PCHC with support from BSP.  It is primarily aimed at providing better service to the banking public.

This specifically aims to make the check clearing process faster, more efficient and secured. Its primary objective is to shorten the clearing cycle, making funds available the next banking day instead of the traditional 3 to 5 days. 

(as of January 2, 2020)

I. For Foreign currency

I.1 To Foreign Bank via OTT⁶

^{I.1.1 US Dollar}

I.1.2 Third Currency

I.2 To Local Bank via GSRT²

II. Peso Currency to local bank

²GSRT-Gross Settlment Real-Time Channel for Dollar Denominated transactions

³PDDTS-Philippine Dollar Domestic Transfer System

⁴RTGS - Real-time Gross Settlment Real-Time Channel for Peso Denominated transactions

⁵PesoNet - Peso denominated transactions (electronic fund transfer service)

⁶OTT - Outgoing Telegraphic Transfer

(As of January 2, 2020)

I. For Foreign currency

I.1From Foreign Bank

I.2 From Local Bank

II. For Peso Currency

¹DST-Documentary Stamp Tax

²GSRT-Gross Settlment Real-Time Channel for Dollar Denominated transactions

³PDDTS-Philippine Dollar Domestic Transfer System

⁴RTGS - Real-time Gross Settlment Real-Time Channel for Peso Denominated transactions

⁵PesoNet - Peso denominated transactions (electronic fund transfer service)

⁶OTT - Outgoing Telegraphic Transfer

(As of January 2, 2020)

(As of January 2, 2020)

(As of January 2, 2020)

(As of January 2, 2020)

The LANDBANK Visa Debit card is the new and innovative product by LANDBANK which allows you to purchase from over 30 Million Visa merchants withdraw from 1.9 million ATMs worldwide. The LANDBANK Visa Debit card replaced the LANDBANK ATM card which could only allow Philippine withdrawals and has no swiping facility.

Just open a savings or checking account at any LANDBANK branch and you can instantly get your LANDBANK Visa Debit card on the spot! For your convenience, LANDBANK can process and issue your card at the branch, which means no waiting or returning to the branch to get your card.

Like a credit card, you can now use your LANDBANK Visa Debit card in any merchant which accepts Visa. Apart from local merchants such as SM, Rustan’s, Mercury Drug, Petron, Robinson’s Supermarket, Starbucks and the like, you can use your LANDBANK Visa debit card in over 30 Million Visa accredited stores worldwide. Think of international brands such as Nike, Apple, Samsung, Shell, LV and you are sure that these stores will accept your LANDBANK Visa Debit Card.

Aside from using your Debit card to swipe, you can also use it to purchase goods online! Just like a credit card, one can just input the card details as asked on the online store such as iTunes, and the purchase will be completed in a matter of seconds.  So from now on, you can use your Debit card to purchase airline tickets such as Cebu Pacific or PAL and any international airline. You can also buy songs from iTunes or book at hotels from Agoda or buy cinema tickets from SM!

The basic benefits are convenience, access and security. With your LANDBANK Visa Debit card, you can don’t have to bring cash which may be stolen from you. You can simply swipe to purchase and off you go! Previously, your ATM card could not purchase online but today you have access to millions of online stores worldwide. Also, you can now withdraw from millions of ATMs around the world.

These are the limits for the following transactions:

Withdrawal and balance inquiry from LANDBANK ATMs is free but some fees and charges apply for the following transactions:

*Applicable fees may be charged for all International/Cross Border Transactions

The Freedom of Information (FOI) Program is the Government’s response to the call for transparency and full public disclosure of information. FOI is a government mechanism, which allows Filipino citizens to request any information about government transactions and operations, provided that it shall not put into jeopardy privacy and matters of national security.

The FOI mechanism for the Executive Branch is enabled via Malacañang Executive Order (EO) No. 2, series of 2016 that LANDBANK has adopted under EO No. 125, s. 2016 or People's Freedom of Information (PFOI) Manual.

Any Filipino citizen can make an FOI Request.

InformationRequests can be made for information, official records, and public records, pertaining to government official acts, transactions, or decisions required by law, executive orders, rules or regulations to be entered, kept and made publicly available by the Bank.

No.  FOI requests only cover public information or records. 

As a financial institution, LANDBANK is governed by applicable laws and regulations to protect client information. Thus, we do not disclose any information without consent and proper authorization. 

All requested information shall be made publicly available once granted in order to cater similar or duplicate requests.

Should you want to request for information about your LANDBANK account, you may direct your request via this link or contact our Customer Care Center thru the following:

• 24/7 Hotline : (02) 405-7000 / 1-800-10-405-7000 (PLDT – Domestic Toll Free) 

• eMail: customercare@mail.landbank.com

As part of our commitment to transparency and good governance, LANDBANK regularly post information in its website. Please visit this link. 

a) You may download the LANDBANK FOI Request Form

c) Accomplish the form and attach valid Identification

b) Submit it to the following: 

• Any LANDBANK Branch or Office Nationwide 
• eMail: customercare@mail.landbank.com

The standard processing time is fifteen (15) working days.

Yes. In some instances, we may need more time to review your request and thereby extend the processing time. Under such circumstances, we will inform you of an extension, which shall not be longer than twenty (20) working days.

There are no fees to make a request. But a reasonable fee maybe imposed for necessary costs, including costs of printing, delivery, reproduction and/or photocopying.

LANDBANK_PFOIRequestForm.doc

(as of 02 January 2020)

(as of 02 January 2020)

(as of 02 January 2020)

Notes on SDB

1.     To avail of SDB, depositor must have account/s with total ADB of at least ₱200,000

2.     Rental Fee is waived if ADB is at least ₱1.0M at any time

3.     Deposit for key is ₱2,000 regardless of size of SDB

4.    SDB contract is valid for two (2) years

To report a Lost/Stolen card you may:     

a. Visit your depository branch and submit a notarized affidavit of loss
b. Access your eBanking Account*

• Land Bank Phone Access
  • Dial 405-7000
  • Press 2 - For More Land Bank Phone Access Services
  • Key in your ten-digit bank account number and four-digit telephone access number
  • Press 2 - Report a Lost/Stolen Card
  • Press 1 – To Continue

• IAccess (Retail Internet Facility
  • Log in to your account via https://www.lbpiaccess.com.
  • Under Features click on “Report of Lost/Stolen ATM Card”
  • Select Account Number
  • Click “Next”
  • Confirmation/Card successfully tagged.

*If you are not yet enrolled in these facilities, please visit your depository branch.

c. Call our 24x7 Customer Care Center at 405-7000 (NCR) or PLDT Toll Free 180010-405-7000 and press 0 talk to a Phonebanker

Kindly visit  your depository branch to request card replacement.
Please note of the following requirements:

•     Notarized Affidavit of Lost
•     Valid IDs

Cash Card has a validity of 3 years subject to reactivation.

Cash Card is for institutional (corporate) accounts only. It is not a deposit account. It is only use for corporate credits like employee benefits, loans, pensions, payroll credits, commissions  of agents/sales personnel. Reimbursements, allowances, bonuses. Fund Remittances, Employees Identification Card, Collection Mode for Merchants.

Kindly visit your servicing Land Bank branch for card reactivation.
Please bring with you your Cash Card and Valid IDs

Card Reactivation Fee: P50.00

JAI means Joint Account Indicator - "0" for single/individual account, "1" or "2" for joint account.

You may call our LANDBANK Phone Access hotline number (02) 405-7000, or PLDT domestic toll-free number 1-800-10-7000 to report non-receipt of your Billing Statement and also to get your latest statement balance.

You may also request for a copy of your Billing Statement through email at ccad@mail.landbank

You may call our LANDBANK Phone Access hotline number (02) 405-7000, or PLDT domestic toll-free number 1-800-10-7000 to get your latest statement balance.

You may also request for a copy of your Billing Statement through email at ccad@mail.landbank.com.

You may call our LANDBANK Phone Access hotline number (02) 405-7000, or PLDT domestic toll-free number 1-800-10-7000 to get your latest statement balance and current outstanding balance.

 You may also send an email request through ccad@mail.landbank.com.

You may call our customer service number (02) 405-7275, 405-7281, 405-7282, Mondays to Fridays from 8am to 5pm to know the status of your application.

 You may also send an email request through ccad@mail.landbank.com.

To activate your LANDBANK Mastercard Credit Card, please call our customer service number (02)8 405-7275, 8405-7281, 8405-7282, Mondays to Fridays from 8am to 5pm.

Peso billings may be settled in any LANDBANK or Banco De Oro (BDO) branches nationwide.

Dollar billings may be settled in any LANDBANK branches nationwide. Payments may be made in dollar notes or its peso equivalent.

BDO may also accept payments for dollar billings provided payments are made in dollar notes only.

The following are the other payment facilities of LANDBANK Mastercard Credit Card (for Peso account only):

    1.  Phone Access - a banking facility which provides clients the convenience of making selected off-site bank transactions thru phone.

    2.  LANDBANK I-Access – is an internet banking facility which provides clients the convenience of making selected off-site bank transactions such as Account Inquiry, Fund Transfer, and Bills Payment, thru the internet.  For more information, please visit http://www.lbpiaccess.com.
 
    3.  ATM Bills Payment – is a payment facility thru LANDBANK ATMs nationwide.

    4.  Auto Debit Arrangement (ADA) - is an automatic debit from your LANDBANK savings/ current deposit account to be credited to your LANDBANK Mastercard credit card on your payment due date.

Cardholder may enroll in this arrangement by submitting a duly filled-out ADA form available at LANDBANK Mastercard Credit Card and in all LANDBANK branches nationwide.

To report a lost or stolen LANDBANK Mastercard credit card, please call our customer service number (02) 8405-7275,8405-7281, 8405-7282, Mondays to Fridays from 8am to 5pm, or the 24-hour BDO lost card hotline number (02) 840-7499 or domestic toll free number 1-800-10-840-7499.

It is a grace period that allows you to defer payment of your credit card bill for a maximum of 60 days without Late Payment Penalty Fees and interest-on-interest.  

If you are, however, able to make a payment, we highly encourage you to use our electronic banking channels (LANDBANK Mobile Banking App, iAccess, LinkBizPortal, and Phone Access).

All LANDBANK Mastercard Credit Cardholders may avail of the 60-day Payment Grace Period.

This covers payment due dates from March 20, 2020 up to May 15, 2020, subject to the extension of the enhanced community quaratine (ECQ) period.

You may pay your credit card bill on or before the following extended payment due dates: 

Only those covered by the auto-debit arrangement (ADA) need to request for temporary suspension of this arrangement. Cardholders not covered by the ADA need not call the Bank to avail of the payment grace period program.  You may send your request for the non-implementation of ADA or reversal of payments made during the ECQ period to ccad@mail.landbank.com.  

Interest-on-interest shall be waived. 

No interest shall also be charged if the total amount due is fully settled on or before the new payment due date.  

All interest charges reflected in the current month’s Statement of Account shall be reversed the following month.   These shall be reverted back to the cardholder’s account (net of interest-on-interest) only if the cardholder pays less than the total amount due on the new payment due date.  The accrued interest shall be payable on the next payment due date unless the cardholder requests for its payment on a staggered basis.

Cardholder need not pay the loan amortization due within the payment grace period. Loan amortizations (Principal and Interest) due within the payment grace period shall move by 60 days.  This will  extend the final due date of the entire loan by 60 days.

You may call our hotline (632) 8-4057000 or email us at ccad@mail.landbank should you wish to settle the deferred accrued interest via a special payment arrangement.

Loan amortizations falling due within March 15 up to May 15, 2020. This shall be automatically extended if the ECQ shall be extended by the President of the Republic of the Philippines

All Salary Loan borrowers (LLS/ LMLS) regardless of Loan status whether these are current or past due are entitled to avail this program.

• The maturity date of your salary loan will be automatically extended by two (2) months; LANDBANK will add two (2) months to the original maturity date indicated in the Promissory Note (PN).
•  The interest accrued on the unpaid principal portion of the loan during the grace period shall be added to the loan’s outstanding balance.
• After the grace period, the monthly amortization shall be based on the existing amortization schedule. The accrued interest from the grace period shall be collected on staggered basis on the last two amortization due dates.

Sample Illustration:
Sample 1:
Total Loan Amount: Php 50,000
Monthly Amortization: Php 4,407
Due Date: Every 30th of the month
Payment Due Dates Deferred: March 30, 2020 and April 30,2020
Loan Term Extension: 2 months
Original Maturity Date: December 29, 2020
New Loan Maturity Date: February 28, 2021

Monthly Amortization Due with the grace period applied:

March 30, 2020 = Php 0
May 30, 2020 = Php 4,407
January 31, 2021 = Php 4,739
February 29, 2021 = Php 4,704

Sample 2:
Total Loan Amount: Php 50,000
Monthly Amortization: Php 4,407
Due Date: Every 15th of the month
Payment Due Dates Deferred: March 15, 2020, April 15,2020 and May 15, 2020
Loan Term Extension: 2 months to start from June 15 (60-day grace period of Amortization Due Date of April 15)
Original Maturity Date: December 15, 2020
New Loan Maturity Date: March 15 , 2021

Monthly Amortization Due with the grace period applied:

March 15, 2020 = Php 0
April 15m 2020 = Php 0
May 15, 2020 = Php 0
June 15, 2020 = Php 4,407
February 15, 2021 = Php 4,739
March 15, 2021 = Php 4,704

Existing auto-debit arrangement shall be suspended until the end of the 60 day grace period

Yes, borrowers can request for reversal thru its Agency

Yes, borrowers are encouraged to utilize the eBanking (MBA or IAccess) facilities of LBP for their loan payment

No penalty will be charged during the grace period

Yes, loan renewal may be granted during and after the moratorium provided borrower must have paid at least one (1) loan amortization.

• Those enrolled in iAccess
• Cardholders whose accounts are in current status

(For updating of account, cardholders may call Customer Care Center Hotline (+632) 8-405-7000 or PLDT Domestic Toll Free Number 1-800-10-405-7000)

Use your LANDBANK iAccess username and password

• Principal cardholders
• Account is automatically registered if activation is done via MBA

Card activation is allowed for both principal and supplementary cards

The LANDBANK’s ACcess to Academic Development to Empower Masses towards Endless Opportunities or simple the ACADEME Lending Program is the Bank’s New Credit Facility for the private education sector. The program provides credit fund to private/non-DepEd, private TechnicalVocational and Education Training (TVET) Institutions, private Higher Education Institutions(HEIs)such as colleges and universities in providing continuing education to their students under the enroll now pay later scheme.

The borrowers under the program are learning institutions from the private sector. This includes the following:

• Private/Non-DepEd Junior/Senior High Schools with permit to operate byDepEd
•  Private Technical-Vocational and Education Training (TVET) Institutions in partnership with and being regulated by the Technical Education and Skills Development Authority (TESDA)
• Private Higher Education Institutions (HEIs) such as Colleges and Universities with undergraduate programs authorized by Philippine Commission on Higher Education (CHED) and the HEIs should be accredited by any of the following:

1. Philippine Accrediting Association of Schools, Colleges and Universities (PAASCU);
2. Philippine Association of Colleges and Universities’ Commission on Accreditation (PACUCOA);
3. Association of Christian Schools, Colleges and Universities Accrediting Association Inc. (ACSCU-AAI); or
4. Federation of Accrediting Agencies of the Philippines (FAAP)

Students are not the direct borrowers of the program. Students will directly apply to the schools. LANDBANK, in turn, will refinance these loans of the schools.

The Bank will only finance Promissory Notes (PNs) issued by the parents/benefactors of the students for them to be able to enroll to their school on credit. Purposes such as construction of building, expansion are not included to be financed under the program. This program is a term loan rediscounting facility intended to re-finance PNs of the students to schools.

The program will only be offered for a specific period of time. This will only be offered to schools from May 5, 2020 to June 30, 2021 only.

The program has a very low interest rate of 3% per annum. This 3% will be imposed to the borrowingschools only. Schools must not pass this rate to students. Schools must offer the loan program to its students at 0% interest rate

Loans under the program will have maturity that coincides or is co-terminus with their sub-borrowers PNs but will not exceed 3 years. In case of varied maturity dates of the sub-PNs, borrowing-school’s PN maturity date will be the earliest due date of sub-PNs per batch. Borrowing school’s PN may be paid monthly, quarterly or lump sum.

The schools will set and implement their own guidelines such as requirements, eligibility, repayment and processesto theirsub-borrowers. The Bank did not impose any restrictionsfor the sub-borrowers. This will depend on the borrowing school

If you are an interested student, you may directly inquire on your current school or your school of choice if they will avail of LANDBANK’s credit program, or will offer tuition fee assistance through provision of loan during admission. For interested new borrowers, you may visit the nearest LANDBANK Lending Center in your area.

Click here to search for the nearest LANDBANK Lending Center near you.

You may also contact the following LANDBANK Head Office Lending Units and Lending Support Units:

The turn-around time in loan processing is normally 45 days from the time of complete submission of documents. However, the actual turn-around time is dependent to the amount of loan applied for and to the complexity of the project or loan purpose to finance. It could be a lot shorter for small loan amounts and for simple project or loan purpose to finance.

The pre-processing requirements are:

1. Masterlist of sub-PNs to be assigned;
2. DepEd or CHED’s Permit to Operate as an education institution;
3. SEC-certified Registration Papers;
4. List of Major Owners and Officers with their official designation in the Institution with their personal data and 2x2 ID pictures;
5. Board Resolution authorizing the school’s representative to obtain, negotiate, mortgage, sign and enter into a loan agreement with LANDBANK;
6. Audited BIR-filed F/S for the past 3 years plus the interim F/S.

Collateral may be required for the program. Full collateral cover may not be required, however, provided that the borrower can demonstrate sufficient cash flow to repay their loan with the Bank. The following are the acceptable collateral the Bank can accept: Any or combination of the following:

• •REM, CM
• Deposit Hold Out or Continuing Assignment of Peso and/or Dollar/Time Deposits or Long-Term Time Deposits that match the term of the loan
• Other collateral acceptable to the Bank

The ACADEME Lending Program is a lending program for the private education providers. The borrowing schools will be the one to set their own parameters, requirements, repayment options for their sub-borrowers. Sub-borrowers, on the other hand, must execute a Promissory Note (PN), stating the amount of loan to be applied to the schools and when will they be able to pay the loan and on what terms, to the schools. LANDBANK will provide schools copy of standard Promissory Note (PN) to be used when students will apply for a loan. As part of the requirements, borrowing schools must submit a masterlist of the sub-PNs they financed.

Repayment of the loan by the students/parents/benefactors will depend on how the schools will outline their own loan program. The schools may have the option for a staggered or lump sum repayment. It may be payable monthly until full payment of the loan, or it may be paid in full on or before the maturity date stated in the PN issued by the student/parents/benefactors. The students/parents/benefactors will pay directly to the schools, as the schools are the ones who granted them the loan